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Register your meter and access Diabetes Tools

LifeScan

A health and lifestyle website for people with diabetes.

FAQs

Connecting Your Meter to OneTouch® Diabetes Software

What meters work with OneTouch® Diabetes Software?
OneTouch Diabetes Management Software is compatible with all OneTouch Meters with data ports.

What are the minimum computer requirements?

  • A OneTouch® Meter with a data port
  • A Windows®-compatible computer with the following components:
    • 266 MHz, Intel® Pentium® II processor (higher is recommended)
    • Minimum 128 MB of RAM (higher will help overall performance)
    • Minimum free hard disk space: 100-200 MB during installation, 100 MB for after installation
    • Windows® 98 Second Edition, Windows® NT 4.0 Workstation (SP6 or above), Windows® 2000 Professional (SP4 or above), Windows® Me, Windows® XP Home and Professional (SP2 or above), or Windows Vista™
    • A USB port or 9-pin/25-pin COM port
  • Either:
  • Mouse/Trackball
  • Keyboard
  • Windows®-compatible printer (recommended if you wish to print reports; colour printer recommended if you wish to print in colour)
  • Video monitor with at least 800x600 pixel screen resolution and 256 colours
  • CD-ROM drive or Internet connection

How do I check my computer for minimum system requirements?
Right-click on the "My Computer" icon and select "Properties".

What version of Windows® do I need to run OneTouch Diabetes Software?
OneTouch Diabetes Management Software v2.3.2 has been tested and validated to run on Microsoft® Windows® 98 Second Edition, Windows® NT 4.0 Workstation (SP6 or above), Windows® 2000 Professional(SP4 or above), Windows® Me, Windows® XP Home and Professional (SP2 or above), and Windows Vista™.

Is OneTouch Diabetes Software compatible with a Macintosh® Computer?
No. The software is designed to work with an IBM-compatible computer with a Pentium II processor (or greater). There are no plans to launch a Macintosh version of the software.

How is the information transferred to the computer?
A special cable, the OneTouch Interface Cable, connects a OneTouch® Blood Glucose Meter (via a data port) to a personal computer.



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